Most of us look forward to the holiday season as the perfect time to take some time off with family, but if you’re a typical business owner, you might be looking at this holiday break as a great time to get some extra work done. The freedom to work without being interrupted is a pretty exciting prospect for many of the business owners I work with. I advise that if we don’t take the time to relax and disconnect, we may end up piling more stress on top of an additional workload.
Aside from leaving your work back in the office, spending time with your loved ones during the holiday season is important. Even when you’re doing a thousand things per day, try to reset and think about who and what you’re working for. If you’re finding it hard to take your well-deserved time off, here are some practical tips to help you unplug during the holiday season:
Cover all of your bases before the holidays
Before that last work day of 2018, you might like to have your workload in a place that feels comfortable enough to leave for a couple of weeks, and manageable enough to pick up again in January. This includes responding to emails, setting up appointments and completing any urgent tasks. Many people find that they can’t relax if they have a mountain of work waiting for them when it’s time to come back to the office. See what you can do to take as much as you can off of your plate before loading it up again.
A concrete strategy for completion can be helpful in the weeks preceding the holiday break (e.g. having a set goal for completed tasks each day). Take a deep breath: no matter how organized you are, you may not complete everything on your list, and that’s okay. Try to prioritize, and leave the remaining tasks for a new, fresh year.
Leave work mobile devices alone
It’s going to be really tempting to check your work phone during the course of the holidays (trust me, you’re not alone), but doing so can make you spiral back into work mode. In order to turn off your work brain, try to shut down anything and everything that inspires you to start working again, especially work related devices.
To make it easier to step away, have someone close to you help you with accountability. Allow them to help you set some boundaries and have them recommend a safe place where you can keep your work phone during the holidays. Don’t worry – it will still be there for you, right where you left it, once January 1st rolls around.
If you must check your work emails, only do so once per day
If you’re the type of business owner who still likes to stay connected to your business, even when you’re on vacation, see if you can limit checking your email. Setting aside one time per day (e.g. in the morning) to check in can be a very helpful way to see it, deal with it, then leave it. Limiting the amount of time you remain plugged in can be a valuable step towards finding a sense of peace and relaxation outside of the office.
Have an automated email response that provides an emergency contact
In the event of a work emergency during the holidays, it can be helpful to have an emergency contact available via an automated email response. If someone absolutely has to get in touch with you during the holidays, an automated email response can be set up to provide them with your emergency contact. However, try not to give this contact out to anyone under other circumstances. Remember- you’re trying to relax!
Kicking back for the holidays can feel virtually impossible, and even when you’ve done everything you can to leave your work at the office, you may still find yourself reaching for your work phone during the holidays. It’s natural. As a business owner who is passionate about what you do, you’re always thinking about what more you can be doing, and how you can make it better.
Some experts suggest that taking some time off can actually help to increase your productivity. Mental stress doesn’t just create physiological issues; it can actually prevent you from giving your full attention to your work. Consider your holiday break as an opportunity to get fully charged for a new year. That way, you’ll end up feeling better and more productive.
However, taking a break is not only important for your own mental health, it’s important for the people you care about. We all deserve time to breathe! Work on releasing the urgency of getting work done in favour of enjoying every moment of joy the holidays have to offer. Who knows? You may even find yourself enjoying the time away.
A business is so much more than a “job”. It’s a lifestyle, a world-view, a reflection of the type of person you want to be. It’s how you want to contribute to the community, where you see yourself in your future, and in some cases, it’s what you want to leave behind.
So many business owners tell me that they want to take their business to the next level, but they never define why. Everyone has goals, but they rarely take the time to write everything down and decide the “how’s” and “why’s” of what they want their business to be. In my experience, it’s not only helpful to carefully consider and record your vision – it’s essential.
These personal goals and business goals can be defined and followed by crafting a personal vision and a business vision. Here is a brief outline of both and not just how they are different, but also how they can work together.
Create your personal vision first. As the owner of the business, your vision is key to where you want to take the business.
Do you dream about being able to take your family on vacation to an exotic location once a year? How about a four-day workweek, or buying your dream home? These things could be part of your personal vision.
When crafting a personal vision statement, you’ll need to write down where you want to be in a year from now or 2 years from now. This could include considering your desired material lifestyle, your passion giving back, your ideal workweek, time with your family, and time enjoying the things you love (not your business). If you want to make sure that you are making enough money so that your children can have their college tuition paid for, this should be recorded in your personal vision statement too.
In addition to this, it’s important to include an exit strategy in your personal vision. This will detail how you would like your business to proceed when you retire, including whether or not you intend on naming a successor (e.g. a spouse or child), or if you would prefer to sell the business. Be mindful that your exit strategy is carefully considered, and entails what you plan to do in place of work. Some business owners find it hard to leave their business behind, and it can never hurt to plan ahead for how you will fill your free time in the future.
Once you’ve completed your personal vision, it’s time to concentrate on your company vision. The two go hand in hand. If for example, you want to spend only 6 months of the year working at your business, then part of your business plan needs to include finding a current or future employee who can take on some of your current roles and responsibilities. If your plan is financial freedom, then your company vision will be to increase your sales and marketing efforts, etc.
As the business owner, it’s up to you to set the company vision; it is not a team approach. Although you need to share it with your staff, the company vision statement needs to be synergetic with your personal vision so that the two can work together to create a business that benefits both you and your employees.
The company vision will also help you create a big picture idea of what your company will look like as a whole, for both you and your employees. This is why creating a company vision can enhance your existing leadership skills, which in turn helps your employees attain their own career visions.
Writing out a personal vision and business vision and following them is crucial, and often, overlooked in creating the kind of business you’ll be proud of. Writing out what you really want out of your business in a personal vision and then writing out how it can be achieved through your company vision can be both humbling and gratifying.
To get a better understanding of how to help your business grow, contact me today to find out more about joining The Alternative Board.
It’s not out of the ordinary for employees today to ask to work from home. Many business owners tell me that their employees feel like they are more productive overall when working remotely.
What can you do to accommodate them, especially if they feel like the arrangement will make them a better asset to your company?
Many employers are making it a priority to keep an open door policy with every one of their employees so that they can be aware of anything that may prevent them from coming into the office. Let’s take a more in-depth look at some of the possible pros and cons of allowing your employees to work from home:
There’s no better way of ensuring employee retention than meeting them halfway. In my experience, a happy employee is a loyal employee. The satisfaction that an employee experiences from being able to work from home can be a great way of motivating them into being more productive. This can also serve to create a strong sense of employee/employer trust. If an employee feels like their employer trusts them to get the job done, they will feel valued. When you empower your employees, the possibilities for growth are truly endless.
If having all hands on deck is essential to your company, letting an employee work from home may not be an option. It can also be an issue in terms of monitoring your employee’s progress. You will have no way of controlling your employee’s production, which can be difficult if you like having the ability to check in with your staff throughout the day. Although Skype and FaceTime can help maintain a connection, it’s not a replacement for face-to-face mentoring. Additionally, personal life distractions, especially technological ones, can be unavoidable for most employees working from home.
As a business owner, you are keenly aware that your employees are the most valuable part of your business. Be sure to maintain an open dialogue with each employee and come up with a working solution that fits both of your needs.
If you’re wondering what more you can do to assist employees who want to work from home, contact me today to join a TAB peer advisory board.
As a business owner myself and through interacting with business owners nearly every day, I understand that it can be difficult to let go of certain aspects of your business. However, you can’t be everywhere doing every job all the time, especially as your business grows. I’ve seen many TAB members stretch themselves thin this way, which can lead to important matters slipping through the cracks.
In a perfect world, no one would wear more than one hat at a time. If you’re wearing so many hats that you’re feeling weighed down, find out if any of them will fit your existing employees. If no one is a match, or if your current employees are also overwhelmed, it may be time to recruit.
Needing to delegate is not a weakness. In fact, acknowledging that you need to practice delegation can reveal the following positive qualities of a leader:
You have big dreams for your business, but you may be hesitant to take the necessary steps to reach your end goals if you have enough on your plate as it is. By delegating you are preparing your business for future growth. By freeing yourself of tasks that can be trusted to your employees, you will have the time to look for new growth opportunities. It’s hard to see the horizon when your many hats obstruct your view.
When you show your staff that you understand your own strengths and weaknesses and know they can take the lead in areas that aren’t your strong points, you build a trusting work relationship. By respecting the skills of your employees, their performance and the overall work environment can drastically improve.
One of the best ways to show self-awareness is to listen to your employees. How would they suggest the business processes could be improved? What are their opinions on employee morale? They may even have constructive observations on how you can improve as a leader. I encourage business owners to welcome feedback from their employees.
Inviting your employees to provide feedback opens the doors to communication. No matter how approachable you may be, it can be difficult for some employees to feel comfortable around an authority figure. Communicating both your strengths and shortcomings to your staff humanizes you to an approachable level. If they seem resistant in the beginning, I would suggest sending an internal survey that staff can submit anonymously. Once they see that their anonymous proposals are being taken seriously, they may be more willing to come forward for future communication.
To discuss how you can find out how other business owners take initiative with delegation, contact me today to join a TAB peer advisory board!
If you’re anything like many other business owners, the thought of going through your recruitment process leaves you feeling drained. Needing to hire a new employee is like being stuck between a rock and a hard place: you need the position filled to keep your business running smoothly, but the time it takes to fill the position with a qualified candidate keeps you away from ensuring your business runs smoothly.
What makes matters worse is that even after you’ve hired a suitable candidate, as much as 25 per cent of new hires leave within 45 days of their start date. When businesses express their frustrations of how much time they spend recruiting whenever there’s turnover, I always suggest practicing continuous recruitment.
Continuous recruitment is simply being open to recognizing talent when you see it, even if you’re not currently hiring. This often takes the form of welcoming resumes and regularly reviewing them in order to stockpile potential candidates as “back-ups.”
Here are just a few reasons why I suggest you consider ongoing recruitment for your business:
Shorter Position Vacancies
Acquiring job applications from candidates with the right qualifications can take weeks – weeks you save by keeping your application channels open at all times. You can save even more time by using an Applicant Tracking System to help you filter out unfit candidates.
Finding Unexpected Talent
Even if you don’t currently have a vacancy, what if a resume comes across your desk that defies all reasonable expectations? Do you risk missing out on possibly one of the best candidates you’ve ever had or see if there’s some way to work with this person? Consider keeping around such exceptional talent as a freelancer until you can find a permanent place for them on your team.
When it’s time for you to hire a new employee, there is no harm in contacting an applicant that applied weeks or even months ago. If they are no longer looking for employment, perhaps they might know someone equally or even better fit for the position. Was it their education or involvement with an association that appealed to you? Consider connecting with the school or association to look for other candidates.
Although there are steps you can take to prevent turnover or ensure you hire the right candidate the first time, it is best to always be prepared for turnover. Practicing continuous recruitment can be as simple as having a message on your website’s “Careers” page that states something like this:
“Please note that we are not hiring at the moment. However, we are always looking to recruit top talent. For general consideration, please send your resume to firstname.lastname@example.org and we may reach out to you should a relevant position become available.”
To find out how other businesses carry out their continuous recruitment efforts, contact me today to discuss joining a TAB advisory board!
You may have a firm grasp on how to run your business, but if you left the company today, would someone else know exactly how to fill your shoes? I have seen many business owners make the mistake of storing an abundance of knowledge in their head and overlook documenting company processes and procedures for others to reference in their absence.
As a business owner, it is understandable that the needs of your business can consume a substantial amount of your time, which sometimes means documenting your processes takes a backseat on your priority list. If you would like to improve your business’s organization but are unsure where to start, here are a few procedures to consider documenting first:
- Customer relations
- Product development
- Organizational restructuring
Once presented with a list, I’ve noticed that many TAB members don’t seem to have problems identifying which processes they use, but they do often question exactly which details they should write down. Again, this may differ from business to business, but I encourage every business owner to describe as much about their processes as they can.
Once you have prioritized your business’s processes and decided which to detail first, here are the next steps you can take:
- Choose a name. What will you and your employees call this process so that it can be easily referenced? Consider a name that is clear and concise yet informative enough so as not to accidently be confused with other processes.
- List the steps. What event triggers the start of this process, and what has to happen to reach the desired end result? For example, the need for a new employee would trigger your recruitment process, and writing a detailed job description would be one of many steps that must be taken to reach the end result of a qualified hire.
- List the roles. Who is in charge of which step? Continuing with the recruitment example, your HR manager may pass along the job applications to the applicable department head, who then conducts the interviews and hiring negotiations.
- Organize the document. How will you and your employees ensure the process is being followed? You can create a summarized version of the process in the form of a checklist or flowchart that can easily track completion of steps.
This may seem like a daunting undertaking, especially if you have a lot of processes that need documenting. However, you may find some employees are equipped to document the processes of certain tasks that only require your final approval.
If you would like to discuss how to organize your business processes, contact me today to join a TAB peer advisory board.
For small businesses, every dollar counts to achieve a positive bottom line. When a hard-working employee asks for a raise but your budget doesn’t have the wiggle room right now, but you also can’t afford to lose a quality employee, how can you ensure they don’t start looking elsewhere?
Here are what I suggest as alternatives to pay increases to keep the employees you want without paying more than you can afford:
One survey revealed that 58% of millennials would choose a better work-life balance over improved compensation. Do your employees need to be physically in the office every weekday? If they have everything they need to perform their duties from home and the independence to work on weekends, consider allowing them the flexibility to do so when it may be more convenient for their social or family life. Showing your employees that you care about their life outside of work will likely motivate them to care more about their life at work.
If the employee requesting a pay increase are members of your sales team, consider offering them commission incentives. Commission payouts may sound like they will cost you money, but they encourage your team to hit difficult goals that they otherwise may not have the motivation to accomplish. With increased sales you should be able to afford the commissions that come with them. There are many different commission structures that I recommend you look into before deciding which is ideal for your team.
If an employee is putting in extra time on a project and the results are successful for your business, think about sharing some of that success with an employee with a bonus. This could be a cheque or a Visa gift certificate. Let them know why they are receiving the bonus.
Does your employee frequently use their own car for business-related travel? Reimbursing their per-kilometre allowance may be costing you more than if you provided them a company vehicle. As a Canadian business owner, many expenses related to company cars are tax deductible. Consider the difference in cost, and if the math doesn’t add up in your favour, then it may be better to consider one of the other alternatives on this list.
No matter which industry you’re in, it’s changing. Businesses that don’t grow or adapt to new technology or best practices become stagnant, and your employees want to stay relevant in the industry just as much as you do. In fact, 70% of employees wish they had more growth opportunities within their company. Offering them free learning opportunities to better themselves and develop their skills will allow them to better benefit your company. There would be costs involved, but group workshops, seminars, and conferences benefit multiple employees as well as your business, whereas individual salary increases only benefit the individual employees.
If you would like to hear about other ideas on how to keep your employees engaged and productive for the long-term, contact me today to discuss becoming a member of a TAB peer advisory board!